IBM Client Innovation Center

IT Specialist – L1 Support


Nazwa firmy:  IBM Client Innovation Center
Profil firmy:  IT
Stanowisko:  IT Specialist – L1 Support
Miejsce pracy:  Wrocław
Kontakt:  marta.leja@pl.ibm.com


Tryb studiów
    dzienne;                  zaoczne;                  wieczorowe;
Kierunek studiów:  informatyka


Tytuł      magister;                  licencjat;                  inżynier;
Kierunek studiów:  informatyka


Wymagania wobec kandydatów:
  • Bachelor or Master degree (preferred relevant course of study e.g. CIS computer information systems, CIT computer information technology, Computer Science)
  • English: fluent or intermediate
  • IT background: Network, Unix, Windows administration
  • Non Technical Skills: positive attitude, ability to quickly assimilate technical & non-technical information
  • Preferred – professional experience in Backup and Recovery solutions and/or certifications in technology disciplines supported by pool

The work is in mode 7×24 (day shift / night shift) so candidate must be ready to work in such shift model

Zakres obowiązków:
  • Provide Technical Support for global customers and partners (e-mail, phone calls)
  • Monitor backup job performance and Cloud infrastructure
  • Support Backup and Recovery software platforms (TSM, NBU, VSR and other legacy platforms)
  • Support service provisioning activities, including: Service starts, stops, suspends, etc.
  • Perform customer-initiated Restore requests
  • Ensure SLA/SLO’s are met

Proactively solve issues with backups and restores

Oferowane warunki zatrudnienia:  Umowa o pracę
Wymagane dokumenty aplikacyjne:  CV
Ilość etatów:  10


Termin ważności oferty:  2017-12-29